Payment Options

See below for an overview of IRWD rates for all customers.

 

Update

Changes coming to IRWD automatic payment options

Due to credit card fees and payment regulations, IRWD will no longer accept credit or debit cards for automatic payments beginning July 1, 2025. This includes autopay using Apple Pay, Google Pay, Venmo, and other online payment services.

You can still use credit or debit cards for one-time payments through PayPal, Apple Pay, Google Pay, Venmo, and similar services; however, a convenience fee will apply. This fee is charged by the payment processor, and IRWD does not receive any portion of it.

If you have questions about bill payments, please visit our Billing FAQ page, email CustomerService@IRWD.com, or call 949-453-5300 to speak with a Customer Service Specialist.

 

Online payment

Online Payment OptionsViewable OnlinePaperless BillingPayment Posting TimeRegistration RequiredPayment Methods
IRWD Online Bill Pay ServiceYesYesImmediatelyYes

Visa/Mastercard
Amex/Discover
Check
Venmo
Paypal
Paypal Credit

One-Time Payment with PaymentusYesNoImmediatelyNo

Visa/Mastercard*
Amex/Discover*
Check
Venmo*
Paypal*
Paypal Credit*

*subject to convenience fee.

Payment Portal Usage: Our payment portal is intended solely for the purpose of making payments to Irvine Ranch Water District and viewing your IRWD water bill. Any misuse of the payment portal, including but not limited to fraudulent activities, unauthorized transactions, or attempts to exploit vulnerabilities, is strictly prohibited and may result in revoked or limited access.

Other ways to pay

One-time pay by phone

Viewable OnlinePaperless BillingFeePayment Posting TimeRegistration RequiredPayment Methods
NoNo

Residential: $1.89
Commercial: $3.99

ImmediatelyNo

Visa/Mastercard
Amex/Discover
Venmo
Paypal
Paypal Credit

NoNo

None

ImmediatelyNo

Check

In person walk-in or drive-through

IRWD Headquarters
15600 Sand Canyon Ave. Irvine, CA 92618

Hours: 8 a.m.-5 p.m Monday-Thursday, alternate Fridays.
After hours or weekends, use parking lot drop box.

Viewable OnlinePaperless BillingFeePayment Posting TimeRegistration RequiredPayment Methods
NoNoNoneNext Business DayNoCheck only

Mail delivery

Mail payment with billing stub in courtesy reply envelope provided.

If envelope is missing, address to:
Irvine Ranch Water District / Customer Service Department
P.O. Box 51403
Los Angeles, CA 90051-5703

Viewable OnlinePaperless BillingFeePayment Posting TimeRegistration RequiredPayment Methods
NoNoNoneUp to 5 DaysNoCheck only

IRWD’s policy on discontinuing residential water service (SB998)