IRWD customers in good financial standing (no delinquencies on IRWD bills in the last 12 months) are eligible to apply. Applicant must currently have an existing, functional in-ground irrigation system installed at the property.
Learn more about the Sprinkler Repair Program.
No, the Sprinkler Repair Program is also available to commercial customers.
The first step is to complete the sign-up form and agree to the terms and conditions.
Yes, there is an initial evaluation fee of $137.50, which is half the landscape evaluation fee. IRWD will continue to pick up half the cost once you move into Tier 1 or Tier 2, plus any additional components. View the pricing sheet.
After IRWD staff have verified your eligibility, your information will be sent to Conserv Inc., the program contractor. Conserv will email you an invoice for the required one-hour evaluation. After customers pay the invoice ($137.50), they will be scheduled for the evaluation.
No. While IRWD hopes you take advantage of the great and affordable program—which is offered to you at up to half the cost—customers are not required to participate after the evaluation.
Please refer to the Tier 1 and Tier 2 program pricing sheet.
It depends on the size of your property. The evaluation phase on average is 45 minutes.
Unfortunately, the Sprinkler Repair Program is only for repairs to the existing sprinkler system. The program does not cover upgrades to sprinklers that are working correctly.
Customers have the option of selecting additional repairs from the “Additional Components” list at the bottom of the program pricing sheet.
Yes, the irrigation tech will adjust your current timer if you like. The tech will review your watering during the evaluation phase and make recommendations for adjustments based upon the current programming.
Yes, you have the option to upgrade your current timer to a weather-based irrigation controller at the time of your sprinkler repairs. The upgrade is not offered at the 50% share of cost like the Sprinkler Repair Program, but does come with a rebate (see IRWD.com/rebates for details).
No, all repairs are done the day of service to correspond with the site evaluation.
No, drip line replacement is not included.
No, all repairs are completed in plastic or PVC parts only.
Yes, valves are included in both Tier 1 and Tier 2.
If you have any questions about repairs completed as part of the Sprinkler Repair Program, please contact Water Efficiency at 949-453-5581.
You can pay by credit card or check through a secure link sent to you with your invoice.
Email the IRWD Water Efficiency team at WaterEfficiency@IRWD.com.
